User studies of knowledge acquisition tools: methodology and lessons learned
Title: User studies of knowledge acquisition tools: methodology and lessons learned
Title: User studies of knowledge acquisition tools: methodology and lessons learned
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Authors: Tallis, Marcelo., Kim, Jihie. & Gil, Yolanda
Subject: Knowledge management
Publish: 2001
Status: full text
Source: Journal of Experimental & Theoretical Artificial Intelligence; Oct-Dec 2001, Vol. 13 Issue 4, p359-378
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Abstract:
Knowledge acquisition research concerned with the development of
knowledge acquisition tools is in need of a methodological approach to
evaluation. This paper describes experimental methodology to conduct
studies and experiments of users modifying knowledge bases with
knowledge acquisition tools. The paper also reports on the lessons
learned from several experiments that have been performed using this
methodology. The hope is that it will help others design user
evaluations of knowledge acquisition tools. Ideas are discussed for
improving the current methodology and some open issues that remain.
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Keywords: knowledge management; knowledge acquisition